Generally, a patient is given a dedicated regular time for their psychotherapy each week. Please contact Dr. Baltzer through this website for inquiries about initial appointments and she will follow-up with you by phone. For regular patients, they should communicate about scheduling matters via phone, 617-438-7501. Dr. Baltzer makes every efforts to accommodate patients with appointments as quickly as possible.
Dr. Baltzer also offers videoconferencing for patients who are located outside the Boston metropolitan area.
For Established Patients
If you are an established patient of mine and you need to reach me about a clinical matter or scheduling, do not use email. Instead, please call or communicate by text. Emails are not always read on a daily basis. You may leave me a voice mail, and I will get back to you as soon as possible most always within 24 hours. Please be aware that electronic communication is not necessarily 100% confidential.
If you have an emergency or crisis and cannot immediately reach me by phone, you (or your friends or family members) should call 911 or go to your nearest emergency department and arrange to have the staff be in contact with me.